Technical Training Course Outlines - Updating Support Skills from Microsoft Windows NT 4.0 to Microsoft Windows 2000

Course No: 1560 Course Length: 5 Days

Who Should Attend:
The goal of this course is to provide Microsoft® Windows NT® 4.0 support professionals with the knowledge and skills necessary to support Microsoft Windows® 2000-based networks. This is a performance-based course, designed upon the job-related tasks a support professional must perform using new or modified features in the Windows 2000 operating system.

Content applies to Microsoft Windows 2000 Server, Microsoft Windows 2000 Advanced Server, and Microsoft Windows 2000 Professional, except as noted within the course.

This course is intended for support professionals who will be responsible for performing the following tasks:

Installing Microsoft Windows 2000
Installing, configuring, and troubleshooting the domain name system DNS
Installing and configuring Active Directory™
Populating and managing Active Directory
Managing file resources
Managing desktop environments with Group Policy
Managing software using Group Policy
Installing and configuring Terminal Services
Configuring and supporting remote access
Supporting the Dynamic Host Configuration Protocol (DHCP) and the Windows Internet Name Service (WINS)
Creating and managing dynamic volumes
Implementing disaster-protection and disaster-recovery techniques
Upgrading a Windows NT 4.0-based network to Windows 2000

Pre-Requisites:

Course 803, Administering Microsoft Windows NT 4.0, or equivalent skills and knowledge
Course 922, Supporting Microsoft Windows NT 4.0 Core Technologies, or equivalent skills and knowledge including:
A thorough understanding of DHCP, WINS, and Internet Protocol (IP) subnetting and routing.
Experience supporting networks and end users.

Microsoft Certified Professional Exams
This course will help the student prepare for the following Microsoft Certified Professional exam:

to be determined.

Day 1
Module 1: Introduction to Microsoft Windows 2000
The Windows 2000 platform
Windows 2000 Professional
Windows 2000 Server
Windows 2000 Advanced Server
Windows 2000 Datacenter Server

Module 2: Installing Microsoft Windows 2000
Preparing for installation
Installing Windows 2000 from a compact disc
Installing Windows 2000 over a network
Automating installations by using the Windows 2000 Setup Manager Wizard
Automating installations by using disk duplication
Performing remote installations of Windows 2000
Troubleshooting Windows 2000 setup

Module 3: Implementing DNS in Windows 2000
Installing the DNS Server service
Configuring zones in Windows 2000
Configuring zone transfers
Configuring Active Directory integrated zones
Configuring zones for dynamic updates
Testing the DNS Server service

Module 4: Exploring Active Directory
Introduction to Active Directory
Logical structure
Specific domain controller roles
Installing Active Directory
Physical structure

Day 2
Module 5: Creating the Physical Structure of Active Directory
Exploring the physical structure of Active Directory
Implementing the physical structure or Active Directory

Module 6: Administering Active Directory
Creating and managing Active Directory objects
Managing groups
Controlling access to Active Directory objects
Delegating administrative control of Active Directory objects

Day 3
Module 7: Managing File Resources
Sharing and publishing file resources
Administering shared folders by using Distributed file system (Dfs)
Exploring NTFS permissions
Managing disk quotas on NTFS volumes
Increasing security with EFS
Defragmenting hard disks

Module 8: Using Group Policy to Manage Desktop Environments
Introduction to Group Policy
Applying Group Policy
Configuring Group Policy
Guidelines for implementing Group Policy

Day 4
Module 9: Using Group Policy to Manage Software
Examining the software life cycle
Deploying software
Upgrading software
Removing software
Managing software
Troubleshooting software deployment

Module 10: Installing and Configuring Terminal Services
Introduction to Terminal Services
Planning the installation
Installing Terminal Services
Configuring Terminal Services
Establishing a Terminal session
Installing applications on a server runningTerminal Services
Configuring client settings
Examining remote administration

Module 11: Configuring Remote Access
Exploring new protocols
Configuring outbound connections
Configuring inbound connections

Day 5
Module 11 continued
Examining remote access policies
Examining remote access policy evaluation
Creating a remote access policy

Module 12: Supporting DHCP and WINS
New DHCP functionality
Authorizing a DHCP server in Active Directory
Examining dynamic update of DNS name servers
Configuring DHCP scopes in Windows 2000
Examining options classes
Examining Automatic Private IP Addressing
New WINS functionality

Module 13: Performing Disk Management
Windows 2000 disk storage types
Using disk management
Creating dynamic Volumes
Performing common disk management tasks

Module 14: Implementing Disaster Protection
Disaster protection features in Windows 2000
Using fault-tolerant volumes
Examining advanced startup options
Examining the Recovery Console
Using the backup utility

Module 15: Upgrading a Network to Windows 2000
Planning a network upgrade
Establishing the root domain
Upgrading domain controllers
Upgrading and promoting member servers
Upgrading client computer operating systems

Site by Notcon