Who Should Attend:
This course is designed for Systems Engineer already
skilled in Exchange Server 2003 support tasks. Students
should have one or more years of messaging and network
experience supporting Exchange Server. The workshop
format is also intended for students who best learn
by doing.
Pre-Requisites:
Delegates should have:
Completed Implementing and Managing Exchange
Server 2003
Completed Upgrading Your Skills from Microsoft
Exchange Server 5.5 to Microsoft Exchange Server
2003
One or more years of messaging and network
experience supporting Exchange Server
Topics
Covered:
Introduction to Troubleshooting Exchange Server
2003
Troubleshooting Network Connectivity
Troubleshooting Public Folders and Mailboxes
Troubleshooting Outlook Web Access and Outlook
Mobile Access
Troubleshooting Client Connectivity
Troubleshooting Server Connectivity
Troubleshooting Server Performance
Troubleshooting Security Issues
Troubleshooting the Migration to Exchange
2003
Troubleshooting an Exchange Server 2003 Organization