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 Technical Training - Implementing
and Supporting Microsoft Windows XP Professional
Course
No: M2272 Course Lengh: 5 Days |
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Who
Should Attend: This
course will aid delegates who are new to the Windows XP Professional
product. It is also useful to delegates who provide Helpdesk support
for Windows XP Professional desktops. |
Pre-Requisites:Before
attending this course, students must have; An A+ certification, or
equivalent knowledge and a Network+ certification, or equivalent knowledge. |
| Topics
Covered:
- Install
Windows XP Professional and upgrade to Windows XP Professional.
- Automate
an installation of Windows XP Professional by using answer files
and Uniqueness Database Files (UDFs), or by using the Microsoft
Windows 2000 System Preparation Tool.
- Configure
and manage hardware on a computer running Windows XP Professional.
- Manage disks.
- Configure
and manage file systems.
- Troubleshoot
the boot process and other system issues.
- Configure
the desktop environment, and use profiles to control desktop customisation.
- Configure
and support Transmission Control Protocol/Internet Protocol (TCP/IP).
- Configure
Windows XP Professional to operate on Windows networks.
- Support remote
users.
- Configure
Windows XP Professional for mobile computing.
- Monitor resources
and performance.
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| Module
1: Installing Microsoft Windows XP Professional
- Planning an Installation
of Microsoft Windows XP Professional
- Installing
Windows XP Professional from a Product CD
- Installing
Windows XP Professional over a Network
- Upgrading to Microsoft
Windows XP Professional.
- Transferring User
Settings by Using the USMT
- Activating Windows
XP Professional
- Troubleshooting
Failed Installations
- Planning a Microsoft
Windows XP Professional installation.
- Installing Windows
XP Professional.
- Upgrading Microsoft
Windows 98 to Windows XP Professional.
Module
2: Automating an Installation of Microsoft Windows XP Professional
- Introduction to
Automating an Installation of Windows XP Professional
- Creating Answer
Files
- Creating a Uniqueness
Database File
- How Setup Uses
Answer Files and UDFs
- Performing an Automated
Installation of Windows XP Professional
- Introduction to
Creating and Deploying an Image
- Preparing a Reference
Computer
- Creating, Testing,
and Deploying an Image
- Remote Installation
Services
- Creating an answer
file by using the Setup Manager Wizard.
- Editing the Unattend.txt
file and performing an unattended installation.
Module
3: Configuring Hardware on a Computer Running Microsoft Windows XP Professional
- Installing and
Configuring Hardware Devices
- Working with Drivers
- Troubleshooting
Hardware Devices
- Adding and removing
devices by using the Hardware Wizard.
- Using Driver Rollback
to restore a device driver.
Module
4: Managing Disks
- Working with Disk
Management
- Working with Basic
Disks
- Working with Dynamic
Disks
- Preparing Disks
When Upgrading to Windows XP Professional
- Managing Disks
- Defragmenting Volumes
Module
5: Configuring and Managing File Systems
- Working with File
Systems
- Managing Data Compression
- Securing Data by
Using EFS
- Configuring disk
compression.
- Securing files
by using EFS.
Module
6: Troubleshooting the Boot Process and Other System Issues
- Examining the
Windows XP Professional Boot Process
- Controlling System
Settings During the Boot Process
- Changing Startup
Behaviour Using the Boot.ini File
- Using Advanced
Boot Options to Troubleshoot Startup Problems
- Using the Recovery
Console to Start the Computer
- Restoring a Computer
to a Previous State
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Module
7: Configuring the Desktop Environment
- Configuring User
Desktop Settings
- Customising the
Desktop Environment
- Configuring System
Settings
- Understanding How
User Profiles and Group Policy Affect Desktop Customisation
- Using Remote Assistance
- Customising the
desktop.
- Managing user profiles.
- Using Remote Assistance.
Module
8: Configuring TCP/IP Addressing and Name Resolution
- Configuring IP
Addresses
- Troubleshooting
IP Addresses
- Determining TCP/IP
Name Resolution Methods
- Configuring a DNS
and WINS Client
- Connecting to a
Remote Host
- Configuring IP
addresses for Windows XP Professional.
- Configuring the
DNS client for Windows XP Professional.
Module
9: Configuring Microsoft Windows XP Professional to Operate in Microsoft
Windows Networks
- Examining Workgroups
and User Accounts
- Creating and Authenticating
Local User Accounts
- Configuring Local
Security
- Configuring Logon
Options in a Workgroup
- Configuring Networking
Options in a Workgroup
- Joining a Domain
- Operating in a
Domain
- Operating in a
workgroup.
- Operating in a
domain.
Module
10: Supporting Remote Users
- Establishing Remote
Access Connections
- Connecting to Virtual
Private Networks
- Configuring Inbound
Connections
- Configuring Authentication
Protocols and Encryption
- Using Remote Desktop
- Storing User Names
and Passwords to Facilitate Remote Connections
- Configuring a VPN
connection.
- Configuring and
using Remote Desktop.
- Storing user names
and passwords.
Module
11: Configuring Microsoft Windows XP for Mobile Computing
- Configuring Hardware
for Mobile Computing
- Configuring Power
Management Options for Mobile Computing
- Making Files, Folders,
and Web Pages Available for Offline Use
- Configuring Power
Options.
- Configuring offline
files.
Module
12: Monitoring Resources and Performance
- Determining System
Information
- Using Task Manager
to Monitor System Performance
- Using Performance
and Maintenance Tools to Improve Performance
- Monitoring Event
Logs
- Configuring Program
Compatibility
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