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heading Microsoft Office Specialist - Microsoft Outlook 2003 Comprehensive

Who Should Attend: This course is designed for people wishing to formalise their knowledge with a recognised qualification. This is the only exam for Microsoft Outlook 2003.

Pre-Requisits: Have used Outlook for sending and receiving email for at least 3 months prior to attending the course. Using the Task, Contacts and Journal before would be an advantage but not essential.

Course Length: 2 days, with an exam in the afternoon of the second day. Exam Information: The exam is computer based and each question is marked on completion. All questions are task based. The pass rate for most exams is 75% - 80%.

Messaging
Organizing
Attach files to items
Create and modify a personal signature for messages
Modify e-mail message settings and delivery options
Create and edit contacts
Accept, decline, and delegate tasks

Scheduling
Create and modify appointments, meetings, and events
Update, cancel, and respond to meeting requests
Customize Calendar settings
Create, modify, and assign tasks

Organizing
Create and modify distribution lists
Link contacts to other items
Create and modify notes
Organize items
Organize items using folders
Search for items
Save items in different file formats
Assign items to categories
Preview and print items

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