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heading Microsoft Office Specialist - Microsoft Outlook XP Core


Who Should Attend: This course is designed for people wishing to formalise their knowledge with a recognised qualification. This is the only exam for Microsoft Outlook XP.

Pre-Requisits: Have used Outlook for sending and receiving email for at least 3 months prior to attending the course. Using the Task, Contacts and Journal before would be an advantage but not essential.

Course Length: 2 days, with an exam in the afternoon of the second day. Exam Information: The exam is computer based and each question is marked on completion. All questions are task based. The pass rate for most exams is 75% - 80%.

Creating and Viewing Messages
Read and print messages
Create and send messages
Insert signatures and attachments
Customise Views

Scheduling
Add appointments, meetings and events to the Calendar
Apply conditional formats
Reply to meeting requests
Use categories to manage appointments
Print Calendars

Managing Messages
Move messages between folders
Search for messages
Save messages in different file formats
Use categories to manage messages
Set message options

Creating and Managing Contacts
Create and edit contacts
Organise and sort contact
Link contacts to activities and journal entries

Creating and Managing Tasks and Notes
Create and update tasks
Modify task organisation and task view
Accept, decline or delegate tasks
Create and modify notes
Use categories to manage tasks and notes
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