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Microsoft
Office Specialist
- Microsoft Outlook XP Core
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Who
Should Attend: This course is designed for people wishing
to formalise their knowledge with a recognised qualification. This is
the only exam for Microsoft Outlook XP.
Pre-Requisits:
Have used Outlook for sending and receiving email for at least 3
months prior to attending the course. Using the Task, Contacts and
Journal before would be an advantage but not essential.
Course
Length: 2 days, with an exam in the afternoon of the
second day.
Exam
Information: The exam is computer based and each question
is marked on completion. All questions are task based. The pass rate
for most exams is 75% - 80%.
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Creating and Viewing
Messages
Read and print messages
Create and send messages
Insert signatures
and attachments
Customise Views
Scheduling
Add appointments,
meetings and events to the Calendar
Apply conditional formats
Reply to meeting requests
Use categories to
manage appointments
Print Calendars
Managing Messages
Move messages
between folders
Search for messages
Save messages in
different file formats
Use categories to
manage messages
Set message options |
Creating and
Managing Contacts
Create and edit contacts
Organise and sort contact
Link contacts to
activities and journal entries
Creating
and Managing Tasks and Notes
Create and update tasks
Modify task
organisation and task view
Accept, decline or
delegate tasks
Create and modify notes
Use categories to
manage tasks and notes |
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